How can I get help if I have a gaming addiction?

If you feel gaming is getting out of your control, contact our 24/7 Bengali live chat without delay or send an email to support@7be.cam. Our team will help you activate a time-out or self-exclusion and guide you toward further professional support.

For ages 21+ only

7be Responsible Gaming — a safe and healthy gaming experience

Enjoy entertainment within limits. 7be provides all the tools and support you need to keep your gaming habits in check.

What is responsible gaming?

Responsible gaming means using online casino and betting as a healthy form of entertainment — never as a source of income or a solution to financial problems. 7be believes every player should stay aware of their own budget, time, and state of mind.

We have built features into our platform that help you play in a safe and healthy way. From setting deposit limits to self-exclusion — everything is within your reach. Practicing responsible gaming keeps you happy and financially secure in the long run.

Our protection tools

Deposit limit

Set your own limit on how much you can deposit each day, each week, or each month. Lowering a limit takes effect immediately. Raising a limit is subject to a waiting period. This keeps full control of your budget in your hands.

Time-out break

Pause your account for any period from 24 hours up to 30 days. You will not be able to log in during this time. Taking a mental break is an important part of responsible gaming.

Self-Exclusion

If you are experiencing long-term problems, you have the option to close your account permanently. Once self-exclusion is active, it cannot be lifted before the predetermined period ends. For support, contact our live chat at any time.

Gaming history review

View your complete betting history, deposit and withdrawal records, and session time at any time. Analyze your own gaming patterns and take action if needed.

Reality check notifications

A notification will appear on screen at set intervals to remind you how long you have been playing. This feature plays an effective role in preventing excessive gaming.

24/7 Bengali support

Our Bengali-speaking support team is always ready for any gaming-related concerns. Contact us on live chat — no judgment, just help.

Warning signs

If any of the signs below appear in your behavior, it is time to take a break. Seeking help is a sign of strength, not weakness.

Chasing losses with more bets: Repeatedly betting in an attempt to recover losses only makes the situation worse.

Spending beyond your means: Spending money meant for rent, food, or essential family expenses on gaming is a serious warning sign.

Hiding gaming from family or friends: Concealing your gaming habits out of shame or fear means it has become a problem.

Feeling restless without gaming: Experiencing anxiety, irritability, or unease when not gaming is a clear sign of addiction.

Losing focus at work or studies: Failing to meet daily responsibilities because of gaming is a cause for concern.

Betting with borrowed money: Gaming with borrowed funds or by taking on debt is extremely dangerous financial behavior.

Golden rules for healthy gaming

Set your budget first

Before each session, decide how much you will spend. Stop playing when you reach that limit.

Set a time limit

Decide how long you will game each day and stick to it.

Do not expect to win

Treat gaming as entertainment — winning is a bonus, and losing is fine too.

Do not play when tired or stressed

Making good decisions is harder when you are mentally exhausted or under pressure.

Do not play under the influence

Gaming while under the influence of any substance reduces your judgment and increases the risk of overspending.

Take regular breaks

Take at least a 10-15 minute break every hour. Stand up, drink some water, take a short walk.

Need help? We are always here

If gaming is starting to have a negative impact on your life, reach out to us without delay. Our Bengali-speaking support team is with you 24 hours a day, 7 days a week. No judgment, just help.

24/7 live chat — talk to us directly in Bengali

[email protected]

Responsible gaming FAQ

Yes, at 7be you can set daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. If you want to raise a limit, a waiting period applies — this prevents overspending in the heat of the moment. Contact our live chat to activate this feature.

A time-out is a short-term break — usually from 24 hours up to 30 days. During this period your account is temporarily inactive. Self-exclusion is long-term — it lets you close your account for anywhere from 6 months to permanently. Once self-exclusion is active, it cannot be reversed before the set period ends.

The minimum age to participate at 7be is 21. Age verification is mandatory during the registration process. If any account is suspected of being used by a minor, it will be verified or closed immediately. Parents, please keep login details away from children.

If you feel gaming is getting out of your control, contact our 24/7 Bengali live chat without delay or send an email to [email protected]. Our team will help you activate a time-out or self-exclusion and guide you toward further professional support.

If a family member or friend appears to be suffering from a gaming addiction, talk to them with empathy and without judgment. Encourage them to seek professional help. 7be also offers a third-party exclusion request option — contact our support team for details.

Reality check is an automated notification system. After you have been gaming for a set amount of time, a message will appear on screen reminding you how long you have been playing and how much you have spent. At that point you can choose to take a break or continue. Contact live chat to customize this feature.